PETALING JAYA: The civil service will operate on a hybrid system whereby only 20% of staff will be in the office at any one time, in line with the newly tightened standard operating procedures, says Chief Secretary to the Government Tan Sri Mohd Zuki Ali (pic).
The remaining 80% of staff would be working from home (WFH), he said, adding that the new practice would not apply to public servants in frontline services.
The hybrid system would be carried out on a rotating schedule so that staff could take turns going to the office, he said.
“Attendance in the office is only for work processes that cannot be done remotely and which required one to be present in the office.
“Meetings and discussions are also to be done online via a medium that is secure and guarantees confidentiality.
“Over-the-counter services will only be opened by appointment for services that are not offered online, ” he said.
The implementation of the WFH policy will be according to the policies outlined in the Service Circular No.5/2020, which noted on aspects that must be adhered to while WFH.
He added that this would include not running any personal errands while WFH.
Mohd Zuki also said all department heads must carry out the orders by planning the attendance of staff required in the office and at home.
He said that the delivery of services would continue as usual to ensure that the public get prompt and efficient service.
Mohd Zuki’s announcement came following the announcement by Senior Minister Datuk Seri Ismail Sabri Yaakob of the newly tightened SOP for the country amid the worsening Covid-19 crisis.