A Guide For Agencies And Resellers


Webmail is a sturdy IMAP-based electronic mail service and the newest thrilling addition to WPMU DEV’s all-in-one WordPress administration platform product suite.

In this complete information, we present you how one can get began with Webmail, how one can use its options, and how one can resell skilled enterprise electronic mail to purchasers. We additionally present data on the advantages of providing IMAP-based electronic mail companies for WPMU DEV platform customers and resellers.

Read the complete article to study all about Webmail or click on on one of many hyperlinks beneath to leap to any part:

Overview of Webmail

In addition to our present email hosting choices, Webmail is a standalone service for Agency plan members that permits for higher flexibility in electronic mail account creation.

WPMU DEV’s Webmail:

  • Is affordably priced
  • Offers a superior electronic mail service with excessive requirements of high quality and reliability.
  • Does not require a third-party app to work.
  • Lets you arrange electronic mail accounts on any area you personal or handle, whether or not it’s a root area like mydomain.com or a subdomain comparable to retailer.mydomain.com.
  • Lets you present purchasers with skilled enterprise electronic mail irrespective of the place their area is hosted (or whether or not the area is related to a website in your Hub or not)
  • Can be accessed from any system, even immediately out of your net browser.
  • Can be white labeled and resold underneath your personal model with Reseller.

Read extra concerning the benefits of using Webmail.

Let’s present you now how one can set your purchasers up with electronic mail accounts and a fully-functional mailbox in only a few clicks, utilizing any area, and irrespective of the place their area is hosted.

Getting Started With Webmail

Webmail may be very fast and straightforward to arrange.

If you’re an Agency member, simply head on over to The Hub.

Now, all you should do is get acquainted with the newest highly effective device in your full WordPress website administration toolbox…

Webmail Manager

The Hub helps you to create, handle, and entry IMAP electronic mail accounts for any area you personal from one central location, even domains that aren’t immediately related to a website in your Hub.

Click on Webmail on the primary menu on the prime of the display screen…

The Hub - Webmail
Click Webmail to arrange and handle your emails.

This will deliver you to the Webmail Overview display screen.

If you haven’t arrange an electronic mail account but, you’ll see the display screen beneath. Click on the “Create New Email” button to get began.

Webmail screen with no email accounts set up yet!
Click the button to create a brand new electronic mail account in Webmail.

As talked about earlier, Webmail offers you the selection of making an electronic mail account from a site you handle in The Hub, or a site managed elsewhere.

For this tutorial, we’ll choose a site being managed in The Hub.

Select the area you wish to affiliate your electronic mail account with from the dropdown menu and click on the arrow to proceed.

Create New Email screen - Step 1 of 2
Select a site managed in The Hub or elsewhere.

Next, create your electronic mail tackle, select a robust password, and click on on the blue arrow button to proceed.

Create New Email screen - Step 2 of 2
Add your username and password to create your electronic mail tackle.

You will see a fee display screen displaying the price of your new electronic mail tackle and billing begin date. Click the button to make the fee and create your new electronic mail account.

Email account payment screen.
Make the fee to finish organising your electronic mail account.

Your new electronic mail account will probably be robotically created after fee has been efficiently processed.

New user email has been created successfully.
Our new electronic mail has been created efficiently…we’re in enterprise!

The final step to make your electronic mail work appropriately is so as to add the right DNS information.

Fortunately, in case your website or area are hosted with WPMU DEV, Webmail Manager can simply and robotically do that for you too!

Note: If your area is managed elsewhere, you will have to repeat and manually add the DNS information at your registrar or DNS supervisor (e.g. Cloudflare).

Click on the View DNS Records button to proceed.

This will deliver up the DNS Records display screen.

As our instance website is hosted with WPMU DEV, all you should do is click on on the ADD DNS Records button and your information will probably be robotically created and added to your electronic mail account.

DNS Records screen - Add DNS Records button selected.
If your area is hosted with WPMU DEV click on the button to robotically add the right DNS information to make your electronic mail work.

After finishing this step, look ahead to the DNS information to propagate efficiently earlier than verifying the DNS.

You can use an internet device like https://dnschecker.org to test the DNS propagation standing.

Note: DNS modifications can take 24-48 hours to propagate throughout the web, so enable a while for DNS propagation to happen, particularly if the area is hosted elsewhere.

Click the Verify DNS button to test if the DNS information have propagated.

DNS Records screen with Verify DNS button selected.
Click the Verify DNS button to test in case your DNS information have propagated.

If your DNS information have propagated efficiently, you will note inexperienced ticks for all information underneath the DNS Status column.

DNS Records screen showing green ticks in DNS Status for all records.
Your emails gained’t be seen till all these ticks are inexperienced.

Your electronic mail account is now totally arrange and able to use.

Repeat the above course of to create and add extra emails.

Webmail overview screen showing an active domain.
Click on the + Create New Email button so as to add extra emails.

Now that you know the way to create a brand new electronic mail account, let’s have a look at how one can handle your emails successfully.

Managing Your Emails

If you have got arrange a number of electronic mail accounts, navigate to the Webmail Manager display screen any time to view an inventory of all linked domains, their standing, variety of electronic mail accounts related to every area, and extra choices.

Webmail screen with added domain email accounts.
Manage your whole electronic mail accounts within the Webmail overview display screen.

To handle your electronic mail accounts, click on on a site identify or choose Manage Domain Email from the Options dropdown menu (the vertical ellipsis icon).

Webmail screen - Manage Domain Email option selected.
Click on the vertical ellipsis and choose Manage Domain Email to handle your electronic mail accounts.

This opens up the e-mail administration part for the chosen area.

The Email Accounts tab lists all the present electronic mail accounts for that area, standing and creation date data, plus further electronic mail administration choices that we’ll discover in a second.

Webmail - Email Accounts tab
Email Accounts lists all the e-mail accounts you have got created in your area.

Email accounts can have the next statuses: lively, suspended, or disabled.

Active accounts can ship and obtain emails, supplied DNS information have been arrange and propagated appropriately.

Suspended accounts happen if electronic mail exercise is in violation of our webmail supplier’s email sending policy.

A disabled account (see additional beneath) solely disables the sending and receiving of emails and webmail entry for that electronic mail account. It doesn’t have an effect on billing.

Note: Unless you delete the account, you’ll nonetheless be charged for a disabled electronic mail account.

Email accounts tab listing email accounts with different statuses.
Email accounts can show an lively, suspended, or disabled standing.

Before we talk about managing particular person electronic mail accounts, let’s have a look at different fundamental options of Webmail Manager.

Email Forwarding

Email forwarding robotically redirects emails despatched to 1 electronic mail tackle to a different designated electronic mail tackle. It permits customers to obtain emails despatched to a selected tackle with out having to test a number of accounts. For instance, emails despatched to [email protected] could be robotically forwarded to [email protected].

Every electronic mail account consists of 10 electronic mail forwarders. This permits you to robotically ahead emails to a number of addresses concurrently (e.g. [email protected], [email protected], and so forth.).

To activate electronic mail forwarding hover over the arrow icon and switch its standing to On after which click on on Manage Email Forwarding to arrange electronic mail forwarders.

Webmail - Email Accounts - Email Forwarding with status turned on and Manage Email Forwarding selected.
Turn Email Forwarding on and click on on Manage Email Forwarding to arrange forwarders for an electronic mail account.

This will deliver up the Email Forwarding tab. Here, you may simply add, delete, and edit electronic mail forwarders.

If no electronic mail forwarders exist in your electronic mail account, click on the Create Email Forwarder button to create the primary one.

Email Forwarding screen with no forwarders set up yet.
Let’s create an electronic mail forwarder for this electronic mail account.

In the Add Email Forwarder display screen, enter the forwarding electronic mail tackle the place you want to incoming electronic mail messages to redirect to and click on Save.

Webmail - Add Email Forwarder
You can create as much as 10 electronic mail forwarders per electronic mail account.

As acknowledged, you may add a number of forwarding electronic mail addresses to every electronic mail account (as much as 10).

Webmail email forwarders.
Webmail’s Email Forwarding helps you to simply add, delete, and edit electronic mail forwarders.

Webmail Login

With Webmail, all emails are saved on our servers, so along with with the ability to entry and examine emails on any system, each webmail account features a mailbox that may be accessed on-line immediately through Webmail’s net browser interface.

There are a number of methods to log in and examine emails.

Access Webmail From The Hub

To log into webmail immediately through The Hub, you may go to the Email Account Management > Email Accounts display screen of your area, click on the envelope icon subsequent to the e-mail account, and click on on the Webmail Login hyperlink…

Webmail - Email Accounts - Webmail Login
Click on the envelope icon in Email Accounts to entry Webmail login.

Or, if you’re working inside a person electronic mail account, simply click on on the Webmail Login hyperlink displayed in the entire account’s administration screens…

Webmail - Email Accounts - Email Information - Webmail Login
Click on the Webmail Login hyperlink of any electronic mail account administration display screen to entry emails for that account.

This will log you immediately into the webmail interface for that electronic mail account.

Webmail interface
Webmail’s intuitive and easy-to-use interface.

The Webmail interface ought to look acquainted and really feel intuitive to most customers. If assist utilizing any of Webmail’s options is required, click on the Help icon on the menu sidebar to entry detailed assist documentation.

Let’s have a look at different methods to entry Webmail.

Access Webmail From The Hub Client

If you have got arrange your personal branded consumer portal utilizing The Hub Client plugin, your workforce members and purchasers can entry and handle emails through Webmail with team user roles configured to provide them entry permissions and SSO (Single Sign-On) choices enabled.