PETALING JAYA: Haj pilgrims who have been stranded on the airport have been sweet-talked by journey brokers for days at first lastly unravelled on Thursday. A daughter of an affected pilgrim, who wished to be recognized as Hani, stated she sensed one thing incorrect after her 63-year-old mom’s flight was postponed a number of occasions.
She stated her mom had first gone to the Kuala Lumpur International Airport (KLIA) on June 28 solely to be informed the flight was postponed to July 4.
“On that day the pilgrims went to the airport expecting to board the flight to Jeddah, Saudi Arabia, only to be informed that the flight was again delayed to the next day,” she informed The Star.
The takaful insurance coverage agent added her mom together with over 300 pilgrims have been informed to assemble at a resort in Sepang because the flight would take off at 9.30pm on July 5, when one other delay was introduced.
“The agents said there were some issues with visas for 66 pilgrims. We were furious as they did not disclose who were the individuals affected.
“Instead of just letting the rest go on the flight, they held everyone up,” she stated.
Hani informed her mom she may need been scammed.
“I told my mother that we should make a police report and request for a refund,” she stated.
Hani stated her mom had used her pension financial savings to cowl the RM35,000 bills.
“It was heart-wrenching to see the elderly lose their hard-earned money just like that,” she stated.
She added that the brokers concerned had held extravagant haj preparation programs at some costly resorts a month previous to the incident.
On Thursday, it was reported that the group of 380 haj pilgrims have been stranded at KLIA.
They have been stated to have been issued the furada or personal haj visa to carry out their pilgrimage with out going by way of Lembaga Tabung Haji (TH).
Minister within the Prime Minister’s Department (Religious Affairs) Datuk Idris Ahmad yesterday stated there ought to be a complete probe by the authorities and expressed disappointment over the incident.
Idris Ahmad added that if there was any ingredient of fraud concerned, the occasion concerned ought to be delivered to justice.
Meanwhile, the Tourism, Arts and Culture Ministry yesterday stated the affected haj pilgrims could be refunded in levels and have their passport returned.
This adopted a gathering with a consultant of the licensed journey company at KLIA yesterday.
Those who didn’t get their a reimbursement have been suggested to lodge a police report, stated the ministry in a press release.
It added that the incident could be investigated underneath the Tourism Industry Act 1992 (Act 482) for conducting enterprise in a fashion which is prejudicial to the curiosity of the general public, the tourism business or the nationwide economic system.
If discovered responsible, the journey company might face a suspension or revocation of its licence, it stated.