EPF revises operating hours during MCO 3.0


KUALA LUMPUR: The Employees Provident Fund (EPF) has revised its operating hours of its offices and counters nationwide from 8.30am to 2pm, effective from Tuesday until further notice.

The retirement fund said in a statement on Monday the revised hours were due to tighter standard operating procedures (SOP) under the Movement Control Order (MCO) 3.0.

“During this period, member visits can only be made by appointments either via the Janji Temu Online facility within the EPF website https://www.kwsp.gov.my/ms/janjitemu or calls from the relevant branches, ” it said.

The EPF stated walk-in visits are strictly not allowed. Only services that are listed under the Janji Temu Online are available at branches during this period.

The EPF also said it is temporarily closing its Bayan Baru office and counters in Penang from Monday until further notice after an employee at the branch was tested positive for Covid-19.

This is following instructions from the Ministry of Health for the management of the premise to conduct disinfection and sanitisation. The employee is now under treatment while contact tracing is underway.

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