KUALA LUMPUR (Bernama): The Employees Provident Fund (EPF) will open its service counters at branch offices nationwide beginning Thursday (July 1), from 8.30am to 2.00pm on weekdays for selected services.
The move is made to accommodate the needs of members who require its services, while simultaneously balancing the health and safety aspects of its personnel and members who are present at the branch offices.
In a statement Wednesday (June 30), the pension fund said the selected services are withdrawals for age 50, 55 and 60, withdrawals for health reasons or death, as well as collection of payment order (PO) or banker’s cheque.
“Members are required to schedule their appointments through the Janji Temu Online (JTO) systeam at www.kwsp.gov.my/janjitemu, ” it said, adding that the EPF will contact the members to arrange for the PO and banker’s cheque collection for their withdrawals.
Members are also advised to use EPF’s online services, i-Akaun (Member) and i-Akaun (Employer) to expedite and facilitate services.
For more information, contact the EPF Contact Management Centre at 03-8922 6000 or refer to the EPF website at www.kwsp.gov.my for further clarification. – Bernama
