Hongkongers have filed greater than 5,000 stories of traffic violations to police utilizing a new social media channel in the primary six weeks of its trial launch.
The submissions had been all made utilizing “Project Prove”, the police’s reporting instrument on the Chinese social media platform WeChat.
“We think there is some amount of effectiveness and I believe that a lot of people are actively using this platform,” stated Superintendent Wong Ping-ping of the police’s traffic department headquarters, who spoke forward of the hassle’s full launch on Monday.
The reporting instrument, which started its trial run in April and could be accessed by way of the drive’s official account on WeChat, permits customers to report non-urgent traffic violations, together with harmful driving, failing to adjust to street markings or disobeying traffic lights.
But parking violations will not be lined by the scheme, as present ordinances require officers to personally concern parking tickets to the driving force or place them on their automobile.
Users must fill in particulars of the suspected violations in the reporting instrument and supply photos or video proof. If the submitted data is ample, it is going to be despatched to the drive’s corresponding traffic divisions for investigation.
In some cases, customers could also be requested to offer additional clarification, with stories unable to be processed if a reply will not be acquired inside seven days.
Submissions will probably be rejected in the event that they fall underneath areas not lined by the scheme.
Among the stories logged throughout the trial run of the mini-program, 3,509 had been filed in April. About 70% of final month’s submissions had been referred to the related traffic divisions, with 30% unable to be processed.
The drive stated 979 of the circumstances, or 40% of all stories referred for investigation in April, concerned cases of harmful or careless driving.
Parking violations made up most of the 1,049 circumstances not processed, accounting for 39% of all rejected submissions.
Analysis for stories filed in May has but to be accomplished.
The drive stated they hoped the venture would make it extra handy for folks to report non-urgent traffic violations.
“This will also allow police to take timely action and conduct investigations, increasing the deterrence against improper driving behaviour,” stated Chief Superintendent Au Wing-leung of police’s traffic department headquarters.
Au stated WeChat was chosen to host Project Prove because it allowed officers to preset the data required from customers, together with information concerning the individual submitting the report and particulars about every incident.
The standards made it completely different from present platforms utilized by police in addition to the federal government’s common inquiry hotline 1823, he stated.
“Without this basic information, we previously spent a lot of time finding the drivers or persons involved to clarify certain information,” Au stated.
Police additionally use different platforms to permit residents to submit suggestions or report circumstances.
Authorities beforehand established multi-platform hotlines on SMS, e mail and WeChat the place the general public can report issues associated to the nationwide safety legislation imposed in 2020.
Similar fashions had been additionally used to report incidents throughout the metropolis’s 2019 anti-government protests. However, social media firm WhatsApp suspended the drive’s account on its app, stating that it had violated its service phrases. – South China Morning Post