PETALING JAYA: A technical problem on a train that occurred on the Phileo Damansara MRT station has triggered a delay within the train services schedule on Wednesday (Jan 5), says Rapid Rail Sdn Bhd.
The operator of the Kajang MRT line additionally apologised for the inconvenience skilled by customers due to the delays.
“This occurred as one of the trains (number 22) experienced technical problems while approaching the station.The operation side then activated the alternative service plan by using one track between the Phileo Damansara station and the Semantan station,” it mentioned.
Rapid Rail added that customers from the Kwasa Sentral course have to alight and get to the middleman train between the Phileo Damansara station to the Semantan station to proceed their journey as regular.
“Likewise, users from the Kajang direction have to alight and get on the intermediary train at the Semantan station to the Phileo Damansara station. This situation caused the train movements to become slower and stop longer at the platform,” it mentioned in an announcement on Wednesday.
It added that work to determine the issues is presently being performed by the Rapid Rail technical group.
“The focus of the operation team is to ensure that the users would be able to continue their journey to their workplace safely,” it mentioned.
It additionally mentioned that the choice service plan would proceed to be activated till the services return to regular and added that customers can get the newest standing of its services by way of their social media platforms.
