U.S. FTC mulling telemarketing rule changes to make cancellation easier

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WASHINGTON (Reuters) – The U.S. Federal Trade Commission indicated on Thursday that it was contemplating tightening some telemarketing guidelines, together with one to make it easier for folks to cancel providers that they not need.

The rule changes, which cleared the fee unanimously, are referred to as telemarketing guidelines however a lot of the dialogue in the course of the open assembly, which was livestreamed, appeared to be about robocallers peddling scams.

The FTC has enforced telemarketing guidelines for many years, and one proposed change would come with business-to-business schemes underneath the rule. Currently, protections solely exist for calls made by entrepreneurs to shoppers.

“It’s clear that occasions have modified and the rise that we have seen in telemarketing fraud, focusing on small enterprise specifically, actually invitations us to be revisiting this exemption and looking out into whether or not we must always actually be increasing the protection,” FTC Chair Lina Khan mentioned.

In an advance discover of proposed rule-making, the company additionally mentioned it wished public touch upon whether or not they need to additionally sort out tech-support scams, the place shoppers are enticed to name the fraudulent firm, and a rule that may require corporations to enable shoppers to simply cancel undesirable subscription plans.

Both the FTC and Federal Communications Commission have been battling robocalls, a lot of which originate exterior the United States.

(Reporting by Diane Bartz; Editing by Marguerita Choy)



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