We’ve acquired some thrilling information… now you’ll be able to ask our new AI-powered assist chat bot something associated to WPMU DEV and get solutions…quick!
Before you even ask, the reply is “Yes” …
- Will I nonetheless have entry to 24/7 knowledgeable assist from dwelling, respiration, people?
Yes, you’ll. We don’t have any intention of changing our wonderful assist crew with robots. Our AI assistant is designed to reinforce and complement our assist providing.
- Will this assist me get solutions quicker so I can get again to my enterprise sooner?
Yes, it’s going to. That’s an excellent query and thanks for asking! Keep studying to find out how our AI assistant will assist to hurry up what you are promoting.
- Will the AI assistant mechanically develop a profitable enterprise for me?
Yes, it won’t. Our CEO’s title is James Farmer, not James Cameron (you’ll be able to take a look at our James’ Avatar right here) and he likes to maintain it actual. So, don’t maintain your breath till your face turns blue ready for some other-worldly futuristic flight of fancy, trigger we’re all about delivering actual assist with actual folks (we’re simply not against utilizing the most recent AI applied sciences and instruments if it helps us serve you higher).
In this text, we’ll cowl:
Why Introduce an AI Assistant to WPMU DEV?
While we’re very a lot a “team human” firm (no ifs or bots about it), our membership is rising. We supply 24/7 assist to all WPMU DEV members (and your crew members too as an add-on).
As we’re dedicated to offering all members with the very best degree of high quality assist, we’re all the time in search of instruments and methods to assist us higher assist and assist you and what you are promoting.
Using an AI-powered chat bot is simply one other software that may assist us to offer a greater service.
So, the goal of introducing the AI assistant is to not exchange our human assist crew, however to assist pace up the standard and effectiveness of our assist service to you.
We perceive that buyer assist is crucial to the success of any services or products. We need to guarantee you that our aim is to proceed delivering on our dedication to ship the best customer support available in the WordPress universe whereas enhancing your expertise and offering quicker and extra environment friendly help by the addition of our AI-powered chat bot.
The AI-powered chat bot is designed to work alongside our human assist crew, not exchange them. Our human assist crew continues to be out there 24/7 to offer a personalized effect to the assist expertise and deal with any complicated points that will come up.
How to Access AI-Powered Support 24/7
WPMU DEV’s assistant is out there to WPMU DEV members by way of The Hub.
You can entry it from any display in The Hub by merely clicking on the Help button…
Or choose it from the Support tab…
Launch the AI Assistant, enter your query, and hit the Submit button. That’s all there may be to utilizing it!
You’ll get a solution in seconds…
And it even gives the sources of its response, so you’ll be able to click on by to get a extra detailed reply.
Now that you understand how to make use of the software (actually, it’s that easy!), let’s have a look at why we predict you must use it.
Benefits of Using WPMU DEV’s AI Assistant
With our AI assistant, you’ll be able to count on quick entry to assist 24/7 and a quicker decision to your points and inquiries.
The addition of an AI-powered chat bot to our assist crew is aimed toward permitting us to give you a quicker and extra complete and environment friendly assist expertise for widespread questions and points that we have already got documented solutions for.
This saves you time looking our documentation and frees up our human assist sources to deal with extra complicated issues and present extra personalised options and knowledgeable help when required.
We are assured that this enchancment will improve your expertise and allow you to not solely get probably the most out of our merchandise and providers however extra importantly, allow you to get again to your personal enterprise sooner each time it’s essential to work together with us.
The advantages of utilizing our AI-powered assist bot embody:
- Immediate help: Get quick responses to generally requested questions 24/7 with out the necessity to wait or be positioned in a queue.
- 24/7 availability: Our AI assistant is all the time out there, as is our human assist crew for around the clock assist any time of day or night time.
- Faster difficulty decision: Experience much less frustration as our AI assistant can rapidly establish and allow you to resolve widespread points.
- Consistent responses: We are frequently enhancing our bot to offer constant and correct responses to inquiries, guaranteeing that you simply obtain the identical high-level of assist that we goal to offer to all of our members.
- Increased effectivity: With the AI assistant dealing with widespread inquiries and points, our human assist crew can deal with offering you with extra complicated and personalised assist when wanted, growing the general effectivity of our providers and offering you with the next high quality degree of assist.
- Self-service choice: Find the tutorials and assist articles you want quicker and with larger ease.
- Multilingual assist: Our AI assistant helps a number of languages, offering you with help in your most well-liked language.
What Can WPMU DEV’s AI Assistant Help You With?
We’ve used OpenAI’s GPT expertise to coach WPMU DEV’s AI assistant on all of our documentation, blogs, and tutorials.
I wished to know what sort of questions we will ask our pleasant AI assist bot, so as a substitute of bugging our busy assist crew for solutions, I believed why not put the software to the check and ask it instantly…
Here’s the reply I acquired…
I then repeated this just a few occasions and compiled the next listing of areas you’ll be able to count on the bot to offer cheap solutions:
- WPMU DEV plugins and providers
- WordPress consumer administration
- WordPress updates and upgrades
- WordPress troubleshooting
- WordPress themes and templates
- WordPress search engine optimisation
- WordPress safety
- WordPress efficiency optimization
- WordPress multisite
- WordPress internet hosting
- WordPress eCommerce
- WordPress improvement
- WordPress design and theming
- WordPress customization
- WordPress neighborhood and occasions
- WordPress greatest practices
- WordPress backups and restores
That’s fairly a listing.
Questions You Can Ask WPMU DEV’s AI Assistant
But…what about asking it “real” questions? How does the AI assistant deal with these?
Well, happily one in all our human crew members (thanks, Marcel!) fastidiously analyzed and reviewed over 1,200 questions from actual customers and compiled a report itemizing all the right, nearly appropriate, and even unsuitable solutions given by the AI assistant.
Here is only a pattern of a few of the precise questions the AI assistant offered high quality responses for (as judged by our crew of human specialists). Feel free to ask the bot the above questions and take a look at the replies for your self:
- Is there a restrict to what number of pictures Smush Pro can compress?
- Does Defender work with the hosted website WAF?
- Is it attainable to maneuver non-hosted domains in and can all domains have limitless electronic mail forwarding?
- Can I take advantage of WooCommerce on a silver/bronze plan?
- Can Forminator ahead the shape knowledge that the client entered to the e-mail notification characteristic?
- A brand new website confirmed up in My Sites that ends with .native, the place did this come from?
- I’m getting a Error 504 – Gateway timeout on [domain]
- Can I import Gravity types into Forminator
- If I affiliate a shopper with a website, will that shopper mechanically be billed for it?
- Can I set my very own pricing for domains?
- Where i can discover code epp
- How to vary the admin electronic mail deal with?
- How can I submit a characteristic request
- Will I be charged so as to add a related area to Domains
- I need to do particular adjustments to my types I built-in by way of forminator.
- Can I schedule cron jobs?
- If I cancel my subscription, will I nonetheless have entry to the professional options till the following renewal?
- Enabling CDN breaks the pictures after we allow it for the primary time. Can I push the pictures to CDN manually earlier than enabling the CDN on the location to forestall picture points on the stay website?
- How to repair picture resize report
- Can I’ve a mixture of free and paid websites?
- Can I recuperate a deleted website?
- Why is my pictures blurry with Smush?
- What does droop website do?
- Can I join a multi-site WordPress website community and set up all of the plugins on the entire website even If I solely have the Basic Plan?
- Does WPMU internet hosting have GD PHP Library put in?
Avoid Asking These Questions
You can ask the AI Assistant something you want, however except it’s about WPMU DEV merchandise and providers or WordPress-related, don’t count on to get a useful reply.
More importantly, the bot doesn’t have entry to your private particulars or account info, so it will possibly’t reply questions like:
- “My website is down”
- “Why is my site not loading XYZ?”
- “What are the best templates to use for my website?”
- “Why didn’t I get hero points for commenting on last week’s DOTW?”
For help with something just like the above, please contact the assist crew.
It’s The Best Bot We’ve Got (And We’ll Improve It A Lot!)
WPMU DEV’s AI Assistant nonetheless has some methods to go and some challenges to beat however we consider one can find this software will develop into more and more helpful whenever you want quick solutions to many commonly-asked questions.
As the software continues to be new and nonetheless being educated, it doesn’t all the time provide the reply you count on, however you’ll be able to assist us practice it simply through the use of it, so it’s going to get higher at serving you and all of our members.
Simply ask a query, and in case you like the reply, click on on the “thumbs up” (Helpful) icon beneath the response.
Our AI assistant is repeatedly enhancing by machine studying algorithms. Your suggestions might be taken under consideration within the bot’s studying course of to offer extra correct and related responses over time and assist ship you a greater expertise.
If you discover that the bot’s reply doesn’t reply your query or assist to resolve your difficulty, don’t fret, don’t sweat, our useful people are nonetheless the most effective allow you to’ll ever get…and they’re solely a click on away!
If the reply you get from the bot is just not useful, click on on the “thumbs down” (Not useful) icon beneath the response and then click on on the Contact assist now hyperlink and you’ll be instantly put by to our assist channel.
In some instances, the assistant will even suggest that you simply contact the assist crew for assist.
And in fact, you’ll be able to all the time simply click on proper by to our assist crew instantly…it’s all the time your alternative!
Get Faster Answers With WPMU Dev’s 24/7 AI Bot and Live Team Support
We know from hundreds of genuine user reviews and user-driven awards that our knowledgeable and devoted assist is crucial to the success of our members and we guarantee you that our aim is to proceed delivering the best customer support in the WordPress universe whereas offering quicker and extra environment friendly help.
As talked about earlier, the goal of bringing you WPMU DEV’s AI-powered assistant is to not exchange our human assist crew, however to assist pace up the standard and effectiveness of our assist providers. Our crew is all the time out there 24/7 to offer private assist and deal with any questions or points you expertise in your WordPress enterprise.
WPMU DEV’s AI assistant and entry to our 24/7 knowledgeable assist crew is out there to all WPMU DEV members. If you’re not a member but, we invite you to try us today for free.
Thanks a bot!
