KUALA LUMPUR: AirAsia will increase the number of aircraft in phases by July to meet passenger demand, Domestic Trade and Consumer Affairs Minister Datuk Seri Alexander Nanta Linggi (pic).
He stated the dedication was given throughout a gathering between him and AirAsia as we speak that was additionally attended by AirAsia Group govt chairman Datuk Kamarudin Meranun, AirAsia Berhad chief govt officer Riad Asmat, Ministry of Domestic Trade and Consumer Affairs (KPDNHEP) secretary-general Azman Mohd Yusof and KPDNHEP deputy secretary-general (Consumer Empowerment) Datin Roszanina Wahab.
According to Nanta, by means of the technical clarification and justification of the collection of AirAsia flight delay points lately, the airline firm has introduced mitigation efforts to forestall a recurrence.
“It consists of rising the number of aircraft in phases (in contrast to 40 at present) to meet demand, earliest by July, and buyer complaints can be resolved by means of 4 AirAsia channels,” Nanta stated by means of a submit on his official Facebook web page on Thursday (May 12).
Apart from that, Nanta stated AirAsia Berhad (not AirAsia X) had refunded its passengers with none points.
According to Nanta, AirAsia additionally agreed to cooperate relating to client points and the ministry would proceed to maintain engagement periods from time to time.
Previously, Nanta had stated that the 4 primary causes of AirAsia flight delays had been due to the restricted number of aircraft, operational and regulatory constraints, technical points and climate circumstances. – Bernama